Privacy Policy

Last updated: August 16, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. This policy is compliant with the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR) of the European Union.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We ask You to provide Us with certain personally identifiable information that can be used to contact or identify You and the other party involved in your case. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Physical Address, City, Province, Postal code

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To perform our contract with you: The information you provide for both yourself (the Renter) and the Landlord is necessary for the development, compliance and undertaking of the communication service you have purchased.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding the status of your service, including security updates, when necessary or reasonable for their implementation.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws, such as financial records for tax purposes), resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights (POPIA & GDPR)

You have the following data protection rights:

  • The right to access – You have the right to request copies of Your personal data.
  • The right to rectification – You have the right to request that We correct any information You believe is inaccurate or complete information You believe is incomplete.
  • The right to erasure (right to be forgotten) – You have the right to request that We erase or anonymize Your personal data, under certain conditions. Upon request, we will replace your personally identifiable information with placeholder text (e.g., "[REDACTED]") in our active systems.
  • The right to object to processing – You have the right to object to Our processing of Your personal data, under certain conditions.

To exercise any of these rights, please contact us.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: stop@illegalevictions.co.za